Frequently Asked Questions Regarding Zoom

Getting started with Zoom

Do you need an account to use Zoom?

A Zoom account is not required if you are strictly joining Zoom Meetings as a participant. If someone invites you to their meeting, you can join as a participant without creating an account.

Learn more about joining a Zoom meeting

How do I use Zoom on my PC or Mac?

After downloading Zoom, learn how to use the Zoom Desktop Client.

Where do I download the latest version of Zoom?

You can download the latest version of Zoom from their Download Center.

Learn more about downloading Zoom.

How do I signup for Zoom?

You can sign up for a free Zoom account at zoom.us/signup.

Joining a Zoom meeting

How do I join a Zoom meeting?

You can join a meeting by clicking the meeting link or going to join.zoom.us and entering the meeting ID.

Learn more about joining a Zoom meeting. 

How do I join computer/device audio?

On most devices, you can join computer/device audio by clicking Join Audio, Join with Computer Audio, or Audio to access the audio settings.

Learn more about connecting your audio.

Can I Use Bluetooth Headset?

Yes, as long as the Bluetooth device is compatible with the computer or mobile device that you are using.

Do I have to have a webcam to join on Zoom?

While you are not required to have a webcam to join a Zoom Meeting or Webinar, you will not be able to transmit a video of yourself. You will continue to be able to listen and speak during the meeting, share your screen, and view the webcam video of other participants.

Troubleshooting

There is an echo in my meeting.

Echo can be caused by many things, such as a participant connected to the meeting audio on multiple devices or two participants joined in from the same local.

Learn about common causes of audio echo.

Still having issues or have one not covered here?

Please submit a request with Zoom support.